Child Safety Standards

These are the standards SocialZoom follows to protect children from sexual abuse and exploitation. SocialZoom is a social platform for digital marketing, run by Suraj Kumar Rajak (trading as Social Zoom).

These standards apply to the SocialZoom app on Google Play and the Apple App Store, to our website, and to everything people post or send on SocialZoom, including marketing and promotional content.

Zero tolerance

SocialZoom has zero tolerance for child sexual abuse and exploitation (CSAE) and for child sexual abuse material (CSAM). We don’t allow it anywhere on SocialZoom: not in posts, stories, comments, profiles or private messages. When we find it, we remove it, close the accounts involved and report it to the authorities.

In these standards, a "child" means anyone under 18.

What is not allowed

Child sexual abuse material (CSAM): any photo, video, drawing, cartoon, or AI-generated or edited ("morphed") image that shows a child in a sexual way, or shows a child being sexually abused.
Sexualising children: sexual comments about children, or content that presents children in a sexual way, even when they are clothed. This includes advertising and promotional content.
Grooming: an adult building a relationship with a child in order to sexually abuse or exploit them. This includes asking a child for photos, pressuring a child to keep secrets, or trying to move the conversation to another app.
Sextortion: threatening to share intimate images of a child, or using such images to demand more images, money or anything else.
Asking a child for sexual content or contact, or trying to arrange to meet a child for sexual purposes.
Trafficking a child, or offering a child for sexual purposes.
Sharing or asking for CSAM, including links to it or information about where to find it.
Content that promotes, normalises or glorifies the sexual abuse of children, including "fictional" content.

We also remove sexual images of children that children have shared of themselves or of each other. We do this to protect them.

Age requirement

You must be at least 13 to use SocialZoom. We check your date of birth when you create your account, and you can’t sign up if you are younger. If we learn that an account belongs to someone under 13, we delete it. You can report an account you think belongs to someone under 13.

How to report

In the app

A post: tap the menu (three dots) on the post, tap Report, and choose Child safety.
An account, or someone who messaged you: go to their profile, tap the menu (three dots), tap Report, and choose Child safety. You can block them from the same menu.
If your app doesn’t show Child safety yet (versions from before September 2026): choose Nudity or sexual content, or Something else and tell us that a child is involved. Please update the app when you can.

Reports are private. We don’t tell the person you reported who reported them.

By email

Email our child safety contact at childsafety@socialzoom.co. Please include:

the username of the account;
a description of the post, story, comment or message, and when you saw it;
anything else that helps us find it.

Please don’t download, screenshot, forward or send us the images or videos themselves, even to report them. Sharing this material can be a crime, and it harms the child again. A username and a description are enough for us to find it.

If a child is in danger

If a child is in immediate danger, contact your local emergency services first. In India, call 112, or Childline on 1098.

You can also report child sexual abuse material directly to the authorities:

India: the National Cyber Crime Reporting Portal, at cybercrime.gov.in. You can report there without giving your name.
United States: the National Center for Missing & Exploited Children (NCMEC) CyberTipline, at report.cybertip.org.
Other countries: your national hotline, which you can find through the INHOPE network at inhope.org.

What we do

When we learn about CSAE or CSAM on SocialZoom, we:

Treat it as our highest priority. We act on these reports before anything else, and we remove the material as quickly as possible, within the time limits set by Indian law.
Remove the content and block access to it.
Close the accounts involved permanently. People whose accounts we close for child sexual exploitation are not allowed to use SocialZoom again.
Keep the evidence and related account information securely, as the law requires, so the authorities can investigate.
Report it to the authorities. In India, we report to the police or through the National Cyber Crime Reporting Portal, as required by the Protection of Children from Sexual Offences (POCSO) Act, 2012. Where applicable, we also report to NCMEC.
Cooperate with law enforcement, and respond to valid legal requests.

Our messages are not end-to-end encrypted. This means that when someone reports an account, we can review what was sent to investigate the report.

Tools that help keep young people safe

A private account, from the start. Every new account is private. Only the followers a young person approves can see their posts and stories, and every follow request has to be accepted one by one. Nobody has to know to turn this on: it is how the account begins.
Block stops someone from following you, messaging you, and liking or commenting on your posts.
Report posts and accounts from their menu, with Child safety as a reason of its own.
Hidden words is on by default. It hides comments on your posts, and messages from people you don’t follow, that contain offensive words.
Message requests: people you don’t follow can only send you a request, and you decide whether to accept it.
No location. SocialZoom never asks for or uses your device’s location, so a post can’t give away where a young person is. A place on a post is only ever a name somebody typed.
Remove a tag: anyone tagged in a photo can take the tag off.

If you are a young person and someone makes you feel uncomfortable, asks you for photos, or asks you to keep a secret, you don’t have to reply. Block them, report them, and tell an adult you trust.

Our child safety contact

Our designated child safety contact can answer questions about our standards and how we enforce them. Users, parents, law enforcement and child safety organisations can reach them at:

Email: childsafety@socialzoom.co
Post: Suraj Kumar Rajak (trading as Social Zoom), 38 Bhagwan Nagar, Ashram, New Delhi 110014, India

Laws we follow

We comply with the child safety laws that apply to us. These include India’s Protection of Children from Sexual Offences (POCSO) Act, 2012, the Information Technology Act, 2000, and the Information Technology Rules, 2021, as well as the laws of other countries where they apply.